Privacy Policy
Last updated: March 2026
1 What This Policy Covers
This Privacy Policy explains how RoyalCar.rent collects, uses, and protects your personal information when you use our website and services. We want you to feel safe and confident when renting a vehicle with us.
In short: We only collect what we need to process your rental, and we never sell your data to anyone.
2 What Information We Collect
When you use our website, we may collect the following information:
- Account details — your name, email address, and phone number when you register
- Booking details — pickup/drop-off dates, locations, and vehicle preferences
- Payment information — processed securely through PayPal; we never see or store your card numbers
- Documents — driver's license and passport photos shared with vehicle owners via WhatsApp for verification
- Communication — messages you send us through our contact form or email
3 How We Use Your Information
We use your information only to:
- Process your bookings — create reservations and connect you with vehicle owners
- Communicate with you — send booking confirmations, updates, and respond to your questions
- Improve our service — understand how our website is used so we can make it better
- Ensure safety — verify driver eligibility and prevent fraud
We will never use your information for unsolicited marketing or share it with advertisers.
4 Payment Security
Your financial safety is our top priority.
- All online payments are handled entirely by PayPal
- We never see, store, or have access to your credit card or debit card numbers
- Your card details are entered directly on PayPal's secure platform
- PayPal uses industry-leading encryption and fraud protection
Your card information never touches our servers. It goes directly to PayPal, which is one of the most trusted payment platforms in the world.
5 Who Can See Your Information
We share your information only with:
- Vehicle owners/partners — only the details needed to fulfill your booking (name, dates, contact info, documents)
- PayPal — only for processing your payment securely
- Law enforcement — only if legally required by Georgian law
We do not sell, rent, or trade your personal information to any third parties.
6 How We Protect Your Data
We take reasonable steps to keep your information safe:
- Passwords are encrypted and never stored in plain text
- Secure connections (HTTPS) protect data in transit
- Access to personal data is limited to authorized personnel only
- We regularly review our security practices
7 Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correct — ask us to update or fix incorrect information
- Delete — request that we remove your account and personal data
- Withdraw consent — stop us from using your data at any time
To exercise any of these rights, contact us at elite.rental25@gmail.com.
8 Cookies
Our website may use cookies (small files stored on your device) to:
- Keep you logged in during your session
- Remember your preferences
We do not use tracking cookies or share cookie data with advertisers.
9 Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website. We encourage you to review this page periodically.
10 Contact Us
If you have any questions or concerns about your privacy, feel free to reach out:
- Email: elite.rental25@gmail.com
- WhatsApp: +995 591 522 299
- Location: Tbilisi, Georgia
← Back to Home
